FAQs

Are the items sourced for the Free Design Service the same as the items source for the Design Concierge Service?

While you can easily find a lovely bathroom through the Free Design Service, we source from a ton more vendors and have a much bigger inventory available to choose from for the Design Concierge program. In addition, we can offer better pricing through this program than you can find at normal retail stores like Home Depot and Lowes.

How long will I have access to my designs?
If you’re using our Free Design Service, you will have access to the designs as long as the items are available and it remains “current” to trends and styles. If you upgrade to the Design Concierge Service, we will email you your custom moodboard and shopping list at the end of the experience and you can download and save the links to your computer.

What is the difference between the Free Design Service and the paid Concierge Design option?
The Design Service (free) is intended to be a great option for those who want to use our service for design inspiration and sourcing. Simply peruse our designs and scroll down to the shopping list below to order the items used to create the design. The free ones, YES! We have over 40 free bathroom designs posted on our site. If you’d like to design a custom combination using our stylish but affordable options, you can pay $250 to upgrade the our design aesthetic and we will take you through a guided design process where you pick the items you love and leave with a custom moodboard and either a shopping list with links to refer to when you’re ready to order or, if you pay for the concierge service, we can ship the items to your address of choice.

What if I love a bathroom design, but the configuration or specific elements don’t fit my project?
If a design catches your eye but you need adjustments—whether it's a different vanity size, changing the number or style of sconces, or switching to a more traditional look— upgrade to our Design Concierge service and you will get up to 2 hours of one on one design time with a professional designer to customize the design to fit your needs and they can handle the procurement part of the process as well.

What if I can’t find a bathroom design that works for my project or need changes to an existing design?
You can request custom changes through our Concierge Program, but feel free to use the “Shop It” links to mix and match pieces from different moodboards and create a beautiful bathroom that fits your needs and aesthetic. If you’re on a tighter budget and not interested in our paid service, you can mix and match items from our collection to create a custom look using our "Shop It" links.

What if I don’t want all of the items in a bathroom design?
No problem! If you’re using our free Design Service, Just skip over them on the shopping list! If you’ve upgraded to our Concierge Service, just let your personal concierge know! It’s that easy!

Can I buy individual items without purchasing the entire collection?
Absolutely! We provide "Shop It" links for all items used in our bathroom designs, allowing you to easily shop for individual pieces directly from the vendor and mix and match anything you’d like.

What if I need a custom layout?
Currently, we do not offer layout consulting under our Free Design Service, but you can upgrade to our Design Concierge Service for a layout consult.

How much does it cost?   

Our Design Service is free! If you need a little extra support in either creating a custom design for your space or you’d like our advice or assistance in designing, ordering, or helping you with the room layout, we offer up to 2 hours of one-on-one time with our inhouse design team for $250.

Another added bonus of our concierge team is that you can set up a user profile and specify which retailers/ brands you prefer and customize the options that are presented to you.

How do I know if your designs fit my budget?  

You set your own budget! Our full bathrooms range from $1400k for all decorative materials up to $8k for a more elevated primary with double vanity, wallpaper, marble floors, soaking tub, and eye catching fixtures.

How do I know the price points of the bathrooms I’m viewing? 

When you click on a specific bathroom on our website, you will see the estimated price for a standard 40 foot bathroom with 8 foot ceilings in the top left hand corner of the shopping list.  

Where do you source your items and how much do they cost? 

For our Free Design Service, most of our tile is between $2- $12 per sq foot (similar to that of Floor and Decor or Lowes). Most vanities run from $200 to $2400,  and shipping costs usually cap out at $250 for a pallet delivery. 

What if I need the materials today?We have a handful of designs that are available for local pickup if you prefer to bypass delivery fees or need the materials quickly. Please inquire for more information on the pickup option as it applies to a limited number of bathrooms.  

Will you calculate my tile quantities for me?   

We recommend having your tile installer or general contractor determine the required quantities, as many factors must be considered. We are not responsible for over or under calculations, and excess materials cannot be returned so this is a VERY PIVOTAL calculation that could cost you a lot of time and headache if not done correctly. Please leave this step to your professional installer and let them know that we can’t guarantee being able to get more if they run out!   

Depending on your bathroom configuration, you will need to complete an order form for your desired configuration.

Can I substitute an item if I don’t like it?

Yes, you can bypass it on the shopping list and not order it! Or, if you are working with our Design Concierge, just let them know!

Can I buy individual items without purchasing the entire collection?
Absolutely! We provide "Shop It" links for all items used in our bathroom designs, allowing you to easily shop for individual pieces directly from the vendor. Or, if you prefer, please feel free to request additional items be added to your cart in the comments section of the order form.  

Can I add an item I’ve seen from another collection to the one I’m purchasing? 

Certainly, just let us know in the comments section of the order form. We’ve provided easy and accessible links to each item as well so you can order it yourself or ask us to add it to your order form when you’re ready to place an order.  

How do I track my delivery?

If you ordered the item yourself through our Free Design service, the vendor should send you a confirmation email with tracking information directly to your email. If you ordered through our Concierge Service, you log into the customer portal and view all of the details on your customer dashboard.

How do I return damaged items? 

If your items arrive damaged and you had us order and ship the items to you via our Concierge Service, contact us contact@designs-delivered.com to discuss any broken or damaged items. If you ordered the items yourself, please contact the store directly to discuss their return policies. 

Who do I talk to about issues if I ordered items through the links on your website instead of having you order the whole bathroom for me? 

We kindly ask you to direct all your questions to the vendor from whom you ordered to ensure seamless and easy communication. (if in doubt, check to see if your invoice came from us or the vendor (EG. Floor and Decor, Lowes, etc). 

Are you guys focused on residential or commercial style bathrooms? 

The majority of our designs are intended to be used in residential applications and not for commercial use. The consumer is responsible for determining whether or not the design packages and its specifications will work in their space and application.  

Who are your vendors/brands you collaborate with?

We partner with credible brands like Wyndham, Merola, Emser, Delta, Modway, Floor and Decor, and MSI to guarantee you receive high-quality products at a fair price. 

Why should I choose Designs Delivered?

We understand the unique challenges homeowners, contractors and real estate investors alike face, from tight timelines to budget constraints. Designs Delivered simplifies the process by offering: 

• Cohesive bathroom design that save you hours of work. 

• A strong ROI and are tailored to elevate your property’s appeal and value. 

• Access to cost-effective, high-quality curated materials that appear expensive, but don’t break the bank. 

• A seamless tracking system so you know exactly where each item is at all times. 

We take care of the details so you can focus on scaling your portfolio and closing deals. 

How does Designs Delivered help me maximize ROI on my property?

Designs Delivered ensures your bathroom designs are both visually stunning and affordable; ensuring a higher ROI when you sell or rent your space out.

What benefits do I get when working with Designs Delivered?

By partnering with us, you gain: 

• Expert Design Services: Unique designs that prioritize both aesthetics and cost. 

• Time Savings: Avoid the hassle of choosing materials, coordinating deliveries, and managing multiple vendors and vendor payments. 

• Cost Efficiency: Competitive pricing on materials AND design. We price shop for you so you don’t have to! 

• Project Transparency: Portal available with delivery tracking for all your design components. 

• Stress-Free Experience: No more running around picking grout colors, researching scluter sizes or squinting at tiny paint swatches.

Can you help me if I’m flipping a property or managing rentals?

Absolutely! Whether you’re flipping a property for a quick sale or renovating a rental for long-term tenants, or just designing your own oasis, our designs cater to your specific goals. We create bathrooms that appeal to buyers or tenants while keeping your budget and timeline in mind. 

How do I get started with Designs Delivered Concierge?

Getting started is simple: 

1. Once you purchase your concierge service, we will send you an email with a few questions and schedule a design session.

2. Once you have completed your design sessions, we will either order your items to be shipped to your house for you or we can email you a complete shopping list with links for when you are ready to purchase.

   Ready to transform your property? Let us handle the details while you reap the rewards!